Moonlight Resort And Spa, Pokhara
About the Resort
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Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Fireplace
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had an enjoyable stay at the resort, which was very clean and located in a fantastic area. The staff was incredibly helpful and friendly, making my experience even better. However, my room had issues with air conditioning, and there were complications during checkout regarding my payment. Thankfully, it didn't ruin my overall experience, but I hope they improve their communication and room maintenance.
I had some mixed feelings about this hotel. The location is fabulous, right in the heart of Lakeside, making it easy to explore the area. The staff was quite friendly and eager to help, but my stay was marred by issues with the room and some payment mishaps. The building itself is showing its age, and while I appreciated the renovations that were underway, it still needs more work to be truly comfortable.
The hotel has a great location and an affordable price, making it a convenient choice for budget travelers. However, some rooms are in desperate need of renovation, which impacted my comfort during the stay. The staff, especially the manager, were accommodating, helping with room changes and organizing activities. Still, the service experience during checkout left me frustrated due to a payment misunderstanding.
Despite a challenging experience with the payment process, the hotel has some redeeming features, including a clean environment and friendly staff. The location is convenient, and the staff is eager to help. However, beware of potential payment issues that could dampen your stay.
I had an incredibly frustrating experience at this hotel. While the location was good and the staff was initially helpful, dealing with the payment issues cast a huge shadow over my visit. After staying for three nights without hot water and facing an unpleasant situation at checkout, I wouldn't recommend this place. However, I did have a more positive experience during my recent stay at another hotel where everything went smoothly.